Customer Service Representative

Medford, Wisconsin
Customer Service
FrontLine Bldg. Products Inc.-Medford
Depends on Experience Hourly
Full -Time
Day Shift

The Customer Service Representative position will be responsible for customer service, office administration and sales support.


  • All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
  • Enter data and import quotes into the computer system.
  • Generate BOLs using RedWood and contacts carriers to schedule pick-ups.
  • Confirm order status, shipments, and delivery dates and times to customers.
  • Will be required to perform all other duties as assigned.


  • High school diploma or equivalent, required.
  • One year of office experience, preferred.
  • Exceptional communication/organizational skills.
  • Experience working Microsoft Office Products, preferred.
  • This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.

Division Summary: FrontLine Bldg. Products, Inc. has been exceeding expectations in the commercial and residential fenestration markets for over 40 years. A leading manufacturer of maintenance free aluminum cladding door frames, patio door frames, garage door frames, composite door frames, transom windows, wood and aluminum grilles, commercial doors, and oversized direct set windows. Our teams exceed expectations in everything we build; individually engineered products with state-of-the-art technology while providing value and confidence to our customers.

Company Benefits: GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability, free Health Assessments and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!