Summary: The part-time paid Billing Processor Intern is a key member of the revenue cycle within the Bay Family of Companies' General Accounting Team.
Responsibilities:
- Reviews warehouse and direct sales orders, posting customer invoices by resolving discrepancies following the Billing Department and Company's established policy and procedures.
- Verify quantities for each shipment within our ERP Software from Picking list to posting screen.
- Run a Billing edit report and resolve all exceptions prior to posting across all business lines.
- Place sales on hold for corrections and verifications, while initiating timely follow-up to ensure continuous delivery of invoicing to our customers.
- Research customer returns seeking approval for requests exceeding established limits.
- Data enters all approved sales adjustments and credit/rebills.
- Keep Supervisor informed of WIP – Work in Progress, processing needs, and escalations.
- Manually indexes backup emails and scans into our PDF viewer companion application.
- Completes weekly reporting to capture missing sales and timely follow-up.
- Receives and validates state sales tax exemption certificates for resale and jobs, ensuring all information is captured appropriately to identify the job and locate the exemption certificate for audits.
- Completes filling of completed work electronically and hard copy as required.
- Receives approved customer setup forms and enters within the system following procedural. requirements, incorrect entries impact customer billing, statements, and reporting.
- Enters new invoicing into our customer's EDI portals.
- Completes ERP system research and notational standards with every customer contact, internal and external.
- Complete calls with divisions and internal departments as needed to resolve inquiries.