The Customer Service Representative will answer customer calls, enter sales and purchase orders,

coordinate warehouse and direct shipment deliveries, and contact customers and vendors as needed.

Responsibilities:

• Resolve different types of customer service inquiries concerning order placement, product pricing, availability, delivery, order status, and technical questions.
• Enter quotes, sales orders, bids and vendor purchase orders in accounting system.
• Assist in the maintaining of Product Data and SDS database of .pdf files.
• Coordinating warehouse deliveries with warehouse managers and drivers.
• Setting up outside delivery shipping - LTL truck shipments, Fed-Ex, UPS, etc.
• Support the company vision & mission.
• Maintain professional relationships with all Customers.

Qualifications:

• 1 year of work experience within a customer service or office position, required.
• Knowledge in the General Building Supply and/or Concrete & Masonry product distribution, preferred.
• Attention to detail in regard to editing text and recording numbers. 
• Exceptional communication/organizational skills.
• Strong knowledge of Microsoft Word, Excel, & Outlook, preferred.

Division Summary: Bay Building Supplies Inc. has over 50 years of combined experience in the commercial and residential construction industries. We service customers in insulation, masonry and concrete supplies, Air & vapor barriers and waterproofing products. 

Company Benefits: GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short & Long Term Disability, free Health Assessments and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!